About us - Jaokhun Hilltop Patong, Phuket

Reservation & Payment

• Reservations are confirmed based on availability at the time of booking.

• Full payment is required to secure the reservation, using accepted payment methods.

Check-in & Check-out

• Check-in time is from 15:00; check-out is by 12:00 noon.

• Early check-in or late check-out requests may be accommodated subject to availability and may incur additional charges.

• Night check-in may have additional charge.

Occupancy & Additional Guests

• Rates are based on the standard occupancy stated for the villa.

• Additional guests are subject to approval, availability, and applicable extra charges. Maximum occupancy limits apply.

Smoking & Damage Policy

• Smoking is strictly prohibited inside the villa. Designated outdoor smoking areas are provided.

• Guests are responsible for any damage caused during their stay, including the cost of repair or replacement.

Guest Conduct & Noise

• Guests are expected to respect the villa, its surroundings, and neighbors. Excessive noise is not permitted.

• The villa reserves the right to terminate a stay without refund if disruptive behavior occurs.

Liability & Safety

• The villa is not liable for loss, theft, or damage of personal belongings during your stay.

• Guests are advised to take appropriate safety precautions and follow any provided guidelines.

Facilities & Services

• Access to villa facilities and services is subject to availability and may change without prior notice.

• Certain services may require advance notice or incur additional charges.

Privacy Policy

• Guest privacy is a priority. Personal information is handled securely and in accordance with applicable data protection laws.